How do I turn on admin notifications?

Staff can opt in to receive notifications via their profile preferences, if the organization has enabled the feature. To enable this for your organization, contact help@avela.org 

1. Access your profile preferences:

2. Navigate to Notifications:

3. For now, notifications can be sent for a limited set of family-initiated actions. We'll be expanding these over time to cover more ground - but you can turn on and select which ones to be notified from each dropdown:

4. Update your profile preferences.

How do I turn off a notification?

If you'd like to stop receiving a particular notification,

1. Click the "X" icon on the event that triggers it:

2. Save your profile preferences.

What triggers notifications?

For now, notifications are triggered by family-initiated actions for the status and sub-statuses that are available in their respective dropdowns:

• Submitted - When a family submits a form.
• Accepted - When a family accepts an offer.
• Declined - When a family declines an offer.
• Withdrawn - When a family withdraws from a waitlist.

For school staff, this is specific to the schools they are assigned to - and will not receive notifications for actions that belong to other schools.

Can I forward notifications?

Yes, you can! Simply add the email addresses you'd like to forward notifications to. They'll receive a copy of what you have opted in to be notified about.

1. Add an email address (or multiple ones, separated by a comma) and click "Add addresses". 

The notification will have the student's first name. We only include the student's first name for data privacy but you can easily click on the button or link below to access the full form.