Archive and unarchive team members – Avela

Archiving lets you remove a team member's access to your organization without losing their history. You can restore access at any time by unarchiving them.

What happens when you archive a team member

When you archive a team member:

They can no longer log in or reset their password. This applies even if they were invited but never logged in.
They move from the Members tab to the Archived members tab.
You can't change their team assignments while they're archived.
Their history stays in your organization. Archiving does not delete the person or their record.
Their email address can't be used to create a new team member until you unarchive them.

Archive a team member

From the left navigation, select Team to open Teams & members.
On the Members tab, select the team member you want to archive.
On the Edit team member page, select Archive team member.
In the confirmation window, select Yes, archive.

The team member moves to the Archived members tab.

Archive several team members at once

From the left navigation, select Team to open Teams & members.
On the Members tab, select the checkbox next to each team member you want to archive.
In the action bar at the top of the list, select Archive members.
Confirm to archive the selected members.

View archived team members

On the Teams & members page, open the Archived members tab. This tab lists everyone you've archived, along with their email address and role.

Note: If the tab is not present, it is because there are no archived team members.

Unarchive a team member

From the left navigation, select Team, then open the Archived members tab.
Select the team member you want to restore.
On the Edit team member page, select Unarchive team member.
In the confirmation window, select Yes, unarchive.

The team member returns to the Members tab. Before they can log in again, they're prompted to reset their password. Learn more about member password reset.

Troubleshooting

"A team member with this email address already exists"

If you see this message while creating a team member, the email address belongs to someone you've already archived. To give that person access again, unarchive their existing record instead of creating a new team member.